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Interactive, practical training

Great organisations don’t just invest in training, they grow capability from within. Our interactive training for coaches, mentors, assessors, and line managers focuses on developing practical skills that can be implemented from day one.

 

Whether you're planning to launch a coaching network, improve the quality and consistency of assessments, or enable line managers to better support their staff, we can help you build the necessary skills within your organisation.​

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Coach

Coaching foundations

This training is for coaches and mentors and compliments the coaching network set-up service.

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Content:

  • Coaching vs mentoring

  • Boundaries

  • Active listening

  • Effective questioning

  • Reflecting and challenging

  • Setting actions

  • Applying the CLEAR framework

  • Role-play scenarios

 

Takeaways

  • Presentation slides

  • CLEAR famework pocket guide

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Assessor

Assessment good practice

This training is for assessors to drive consistent and quality assessments.

 

Content:

  • Interpreting the assessment criteria (criteria provided by client)

  • Peer learning, group assessment activies

  • Providing constructive written feedback

  • Interview skills with role-play scenarios

 

Takeaways

  • Presentation slides

  • Activity resources​

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Manager

Improved staff support

This training focuses on developing line manager staff support skills, e.g. facilitating effective annual and PIP development conversations.

 

Content:

  • Active listening

  • Effective questioning

  • Establishing realistic goals

  • Creating a psychologically safe environment

  • Applying the GROW framework

  • Role-play scenarios

 

Takeaways

  • Presentation slides

  • GROW famework pocket guide​

Additional services

Learner needs analysis

  • Discovery - focus groups, interviews, and workshops

  • Basic data analysis to identify gaps

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Staff onboarding process improvement

  • A focus group with existing staff to discover what's working, what's missing, how it could be better managed and supported

  • Onboarding process redesign

  • Onboarding resource co-creation

Teach it today, use it tomorrow

You don’t need a huge programme, just focused sessions, real scenarios, and tools that travel. Let’s grow sustainable performance, together.

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Initial consultation

Let's explore how ClarityAhead can help your organisation

Peek behind the curtain

Training assessors to assess

When new assessment criteria were introduced, I redesigned the training for assessors to support mindset change, improve judgement consistency, and raise feedback quality. The new approach influenced broader training practices across the organisation.

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Peer-led learning

Challenging assumptions about postgraduate learners, I led the development of a peer-led hybrid study skills workshop series that improved digital confidence, fostered collaboration, and gained strong engagement from both students and teachers.

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Establishing a Coaching Network

Faced with declining engagement and coach participation, I revitalised the internal coaching network by raising its visibility, supporting coach development, and implementing targeted initiatives that boosted uptake, awareness, and long-term sustainability.

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Raising assessment standards

A university faced low student satisfaction due to inconsistent assessment practices. I led a project to standardise online assessment, co-developed rubrics with staff, and influenced university-wide policy and training through collaborative pilot work.

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Scalable training, quality results

I created a three-part hands-on webinar series, that I later turned into a self-paced online training programme, that improved BCS Fellowship application quality, pass rates, and built a more diverse, sustainable applicant pipeline.

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Standardising team practice

Frequent learning designer staff turnover led to onboarding gaps and project delays. I created a detailed Learning Design starter pack, co-developed with the team, to streamline onboarding, improve quality, and strengthen peer learning.

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