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Data Privacy Policy

Effective Date: 20 June 2025

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At ClarityAhead, we’re committed to respecting and protecting your privacy. This Privacy and Data Protection Policy explains what personal information we collect, how we use it, how we keep it secure, and your rights in relation to your data. This policy applies to all visitors, clients, and users of our website and services.

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1. Who We Are

ClarityAhead is a UK-based coaching, training, and consultancy organisation. We provide individual coaching, coaching packages, community workshops, and organisational consultancy, including accredited services. Our website and booking system are hosted via Wix.com.

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2. The Data We Collect

We may collect and process the following types of personal data:

For individual coaching clients:

  • Name, email address, and contact details

  • Booking and payment information

  • Coaching session summaries (written by us)

  • Progress reports or reflections submitted by you

  • Access logs for your member login area

​For organisational clients:

  • Business contact information (e.g. names, roles, emails)

  • Booking, invoicing, and scheduling details

  • Confidential internal materials (for mapping or accreditation purposes)

  • Participation data (who attended, how many sessions) – Note: session content remains confidential and is not shared.

For all website users:

  • Device and usage information (e.g. cookies, site clicks, IP address)

  • Communications sent to us via forms, email, or direct contact

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3. How We Collect Your Data

We collect your data when you:

  • Register, book or pay for services through our Wix website

  • Access the member-only area of the site

  • Submit information during coaching or consultancy engagements

  • Contact us via email or forms

  • Browse our site (via cookies and analytics)

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4. Why We Collect Your Data

We collect personal data so that we can:

  • Deliver and personalise coaching, training, and consultancy services

  • Provide you with secure access to coaching summaries and materials

  • Track progress and support development

  • Manage bookings, payments, and session scheduling

  • Send confirmations, updates, and relevant service information

  • Evaluate organisational goals (e.g. for accreditation or assessment)

  • Improve website performance through analytics

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5. Lawful Basis for Processing

We process your data under one or more of the following legal bases:

  • Consent – when you give clear permission to collect and use your data

  • Contractual necessity – to provide the services you’ve booked or agreed upon

  • Legitimate interests – to manage and improve our services

  • Legal obligations – where required by law or regulation

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6. Where and How Your Data Is Stored

Your data is stored securely through Wix.com and associated applications. This includes:

  • Secure login areas for individual clients

  • Email communication via Wix-connected accounts

  • Payment and booking records via Wix Payments

  • Files stored on secure, access-controlled systems

We take reasonable steps to protect your data using encryption, secure passwords, and limited access to confidential records. However, no system is completely immune to risk.

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7. Third-Party Services

We may share data with trusted third parties who support our services (e.g. Wix, payment processors, virtual meeting platforms). These parties are only given the data necessary to perform their function and must keep it secure. We do not sell or rent your personal information to anyone.

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8. Cookies and Analytics

We use cookies and similar tracking tools to monitor how visitors use our website. This helps us improve your experience and better understand which content is useful. You can manage or disable cookies via your browser settings.

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9. Data Retention

We keep personal data only as long as necessary to fulfil the purpose it was collected for, or as legally required. For example:

  • Coaching notes: up to 2 years after your last session

  • Booking and invoicing records: retained for legal compliance

  • Organisational consultancy data: retained as agreed in the contract or until services are completed

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10. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (in certain cases)

  • Object to or restrict processing

  • Withdraw your consent at any time

  • Request transfer of your data

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of your rights please Contact Us.

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11. Confidentiality

All coaching summaries, progress notes, and sensitive organisational documents are treated as confidential.

  • Individual coaching content is never shared with organisations.

  • For organisational clients, we may report who received coaching and how many sessions were completed, but not the content of those sessions.

  • Business-confidential information shared for accreditation or consultancy will be protected with appropriate safeguards.

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12. International Visitors

ClarityAhead is based in the UK but welcomes international clients. If you access our services from outside the UK, please note your data may be processed and stored on servers located in the UK and by Wix, which may operate globally.

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13. Children’s Privacy

Our services are designed for adults (18+). We do not knowingly collect data from children. If we learn that we have accidentally collected data from someone under 18, we will delete it.

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14. Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Effective Date” and notify users if the changes are significant.


Contact Us
If you have any questions about this Privacy and Data Protection Policy, please get in touch:
📧 info@givemeclarity.com
🌐 givemeclarity.com
📍 Based in the United Kingdom

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