Building Psychological Safety:
Coaching skills for managers
Equip your managers with the skills to turn psychological safety from a buzzword into everyday behaviour.
This practical workshop will teach people managers how to build trust, encourage honest dialogue, and create team environments where people feel heard, respected, and confident to speak up, all through the power of coaching skills. The result is stronger conversations, healthier team culture, and better day-to-day performance.
Why coaching skills?
Coaching skills help address negative workplace culture by shifting conversations away from assumption, defensiveness, and one-way judgement, and toward listening, clarity, and shared understanding.
When managers use active listening, open questions, and reflection, people are more likely to feel heard, respected, and safe to contribute their ideas or concerns.
What does it cover?
A three hour workshop that shows how a psychologically safe environment can be fostered through the use of coaching skills - active listening, questioning techniques, reflection, and constructive challenge.​
Pscyholgical safety
What does psychological safety look like in the workplace and how does it impact individuals and the team
Coaching skills
Active listening, effective open and closed questioning, and checking understanding through reflection and summarising.
Positive challenge
Using coaching skills to constructively challenge others without causing friction in the team
Who is it for?
This training is ideal for both newer and more experienced managers that:
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have some level of people-management responsibility
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directly influence the culture of a team or department
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lead or contribute to everyday workplace conversations where trust, challenge, and speaking up matter
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Indicators of who needs this training:
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New to line management
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Managers of teams with low retention rates or high number of PIPs
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Managers that struggle to positively challenge staff
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Managers of teams with 50% or more female staff - low confidence/imposter syndrome is common, particularly for maternity returners
What do managers leave with?
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Practical listening and questioning skills to constructively explore and challenge others' ideas
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Confidence to create a psychologically safe environment without losing authority
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Ability to spot indiciators of negative workplace culture within their team
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Psychological safety healthcheck guide
How much does it cost?
£500 per workshop
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Each workshop has a maximum capacity of 12 learners
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Workshops can be delivered either in-person or virtually
